At VISION AI, we want customers to have enough time to review, access, and evaluate our digital products.
Eligible purchases are covered by a 60-day money-back guarantee, subject to the terms described in this Refund Policy.
You may request a refund within 60 days from the original purchase date.
Refund requests submitted after the 60-day period may not be eligible for a refund unless otherwise required by applicable law.
To request a refund, please contact our customer support team using the email address below:
📧 support@visionprogminai.online
To help us locate your purchase and process your request efficiently, please include:
Once your refund request has been received, we may review the transaction information to confirm that the purchase falls within the applicable refund period.
Approved refunds will generally be returned to the original payment method used for the purchase.
Payments and refunds may be processed through Explodely and/or the payment provider involved in the original transaction.
The time required for a refund to appear on your statement may vary depending on the payment method, card issuer, bank, payment processor, or financial institution.
If a refund is approved, your license and access to the refunded digital product may be terminated.
After receiving a refund, you must stop using, accessing, reproducing, sharing, distributing, or otherwise using the refunded materials.
If you believe you were charged more than once for the same product, please contact us as soon as possible.
We will review the transaction records and, where appropriate, arrange a refund for the duplicate transaction.
If you believe a transaction was made incorrectly or without your authorization, please contact us promptly with the relevant order information.
We may request additional information where reasonably necessary to verify the transaction and investigate the request.
VISION AI products are educational digital products and do not guarantee any specific financial, professional, business, productivity, or personal result.
Individual results may vary depending on factors such as implementation, effort, experience, skills, available resources, and individual circumstances.
Our 60-day refund period allows eligible customers to evaluate the product during the stated guarantee period.
If you experience a problem with your purchase, we encourage you to contact our support team first so that we can review and attempt to resolve the issue.
Filing a payment dispute or chargeback does not automatically create additional refund rights beyond those provided under this Refund Policy or applicable law.
After a refund has been approved and submitted, the final posting time is controlled by the applicable payment processor, card network, bank, or financial institution.
As a result, there may be a delay between the date a refund is issued and the date the refunded amount appears in your account.
We reserve the right to review refund requests where there is reasonable evidence of fraud, duplicate claims, misuse of the refund process, or abuse of our products or services.
Nothing in this section limits any mandatory consumer rights available under applicable law.
We may update this Refund Policy from time to time to reflect changes in our products, business practices, payment processing arrangements, or legal requirements.
Any updated version becomes effective when published on this website.
For questions regarding refunds, cancellations, billing, or your order, please contact: